Refund & Returns Policy
Last Updated: July 2026
Since our products are fresh and perishable organic food items, we follow a strict return and refund policy to ensure safety and quality control.
1. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please notify us within 24 hours of delivery. Share photos of the issue with us through our WhatsApp Widget or Contact Form.
2. Refunds Processing
Upon verification of the damaged or incorrect product, we will initiate a replacement or process a refund back to your original payment method (HDFC Payment Gateway) within 5–7 business days.
3. Non-Returnable Items
Opened packets, custom ground spices, or items reported after 24 hours of delivery are not eligible for refunds or returns.
